Engineering Manager Peter Ellerby (who led the internal team) commented “We found the transition to the 2015 standard to be beneficial, with its emphasis being on management and leadership”
The International Organisation for Standardisation (ISO)* is an independent, nongovernmental organisation that oversees the drafting of ISO 9001 and many other international standards. ISO, through its 164-member organisations, brings together experts “to share knowledge and develop voluntary, consensus-based, market relevant International Standards that support innovation and provide solutions to global challenges.” Since 1946 ISO has published 21,532 International Standards and related documents, covering almost every industry, including technology, food safety, agriculture, and healthcare. ISO International Standards impact everyone, everywhere.
On www.iso.org, ISO notes, “ISO 9001 is a standard that sets out the requirements for a quality management system. It helps businesses and organisations to be more efficient and improve customer satisfaction.” ISO also lists the following as ISO 9001:2015’s benefits over the 2008 version:
- Puts greater emphasis on leadership engagement
- Helps address organisational risks and opportunities in a structured manner
- Uses simplified language and a common structure and terms, which are particularly helpful to organisations using multiple management systems, such as those for the environment, health and safety, or business continuity
- Addresses supply chain management more effectively
- Is more user-friendly for service and knowledge-based organisations
