What’s in it for Me?
£27k p/a plus excellent benefits, including income protection, private medical insurance, travel insurance, plus an extra day’s holiday for your birthday. Free on-site car parking. The role is based in Coventry working hybrid, 3 days in the office and 2 days from home.
If you are a great communicator, problem solver and have a desire to deliver exceptional customer service, then this is the role for you!
Key Responsibilities
- Liaison with all stakeholders regarding claims
- Review and Improve warranty processes
- Create, monitor and manage internal reporting
- Assist with the forecast of warranty budget and forecasts
- Process replacement orders in a timely and accurate manner
- Analyse data relating to customer claims
- Support Finance with debit and credit note resolution
- Monitor dispatch of delivery notes and manage stock issues
- Claims Month end
Skills and Experience
- Excellent organisational skills
- Great Problem solving skills
- High attention to detail
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
- Computer Literate (MS Office, ERP systems)
