Role Overview:

As a Van Driver at Eskuta, you will be responsible for the safe, timely, and professional delivery of our products. This role goes beyond standard delivery; it includes engaging with customers and providing training on the eBike upon arrival, as well as capturing high-quality photos of the delivery and setup process.

We are looking for someone who takes pride in their work, values customer service, and can create a memorable delivery experience.

Key Responsibilities:

• White Glove Delivery Service: Ensure the delivery of eBikes is conducted with care and professionalism, offering a premium customer experience.
• Customer Engagement: Interact with customers to create a positive and personable delivery experience, making them feel valued and special.
• Training & Support: Provide basic training on the eBike to customers, including operational guidance and safety instructions.
• Photography: Take clear, high-quality photos during the delivery and setup process for records and marketing purposes.
• Logistics Management: Plan and execute efficient delivery routes to maximise time management and delivery satisfaction.
• Vehicle Maintenance: Regularly inspect and maintain the delivery vehicle to ensure it is in good working condition and compliant with safety standards.
• Documentation: Accurately complete delivery paperwork and manage customer records to ensure seamless tracking and order fulfilment.

Qualifications:

• Experience: Minimum of 2-3 years of driving experience, ideally in a delivery or customer-facing role.
• Skills:
  • Excellent communication and customer service skills.
  • Ability to represent Eskuta’s values through exceptional interactions.
  • Photography skills or willingness to learn basic photography techniques for documentation and social media purposes.
  • Proficiency in basic IT (smartphone and tablet usage for delivery tracking and photo capturing).
• Requirements:
  • Valid UK driver’s license with a maximum of 3 penalty points.
  • Strong time management and problem-solving abilities.
  • Willingness to travel across the UK and flexibility to accommodate delivery schedules with occasional overnight stays.
• Personal Traits: Friendly, enthusiastic, reliable, and attentive to detail.

Why Join Eskuta?

• Innovative and Growing Brand: Be part of an exciting company that’s leading the way in eco-friendly transportation.
• Customer-Focused Role: Make a significant impact by delivering a top-tier customer service experience.
• Career Progression: Eskuta supports your career development with opportunities to grow within the company.
• Competitive Salary: Enjoy a comprehensive salary with performance-based incentives
• Dynamic Work Environment: Join a team that values collaboration, customer care, and continuous improvement.

How to Apply:

Interested candidates should send their CV and a cover letter outlining their driving experience, customer service skills, and why they’re the perfect fit for this role to [email protected] by 13th December 2024.

Eskuta is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.